Knowledge Base - FAQ
Spam can be too much of a grey area for us to block it completely, so we're leaving the filtering and blocking in your (the client's) capable hands. There are several ways to filter spam in your mail client now that we are scanning it and assigning it a spam score:
Method #1: Subject line blocking.
Our system will add the text {Possible Spam?} to the subject for mail with a Spam Assassin index higher than 5. If you want to filter possible spam, just look for that text in your subject line filters.
Our system will add the text {Likely Spam} to the subject for mail with a Spam Assassin index higher than 20. This is similar to the prior rule, but this will catch the messages that are highly likely to be spam.
Our webmail filter system can use this method of blocking spam. Just click "Options", "Filters", "Edit your filter rules", then add the appropriate subject line filters for the text mentioned above.
Method #2: Mail header blocking.
All mail passing through our cluster will now have two new headers added to them:
X-MailScanner-SpamCheck: X-MailScanner-SpamScore:
The first header will have details about the actual spam check. The second will have a spam score. For each point toward the spam score, a single s character will be appended. So for a mail with a spam score of 7, the header will look like this:
X-MailScanner-SpamScore: sssssss
Thus if you wanted to filter spam with a score of 15 or higher, you could simply check for 15 s's in a row.
We believe (but are not certain) that Outlook and Procmail can support this method. We do not believe Outlook express supports it. Contact your mail client software vendor for details and/or assistance.
Note that we do run procmail. So if you want to setup a .procmailrc file in your home directory to play with this type of filtering, feel free. Please be careful though, it's all too easy to lose incoming mail with typos in your .procmailrc file.
To enable SMTP Authentication:
Outlook & Outlook Express:
Look for checkboxes labeled My server requires authentication and make sure they're checked. DO NOT turn on SPA or Secure Password Authentication. Despite it's name, SPA is not secure.
Eudora:
Look for checkboxes labeled Allow Authentication and make sure it is enabled.
Netscape 4 - 7, Mozilla:
Look for a checkbox labeled Use name and password under the Outgoing Server (SMTP) menu.
KMail:
Under the sending (SMTP) server tab, edit the properties on your SMTP server and make sure Server Requires Authentication is checked.
Evolution:
When adding the SMTP server, check the box labeled Server requires authentication, then under Authentication Type, select Password.
These settings can be difficult to find, and it sees like every email client is different from the next. If you are having difficulty, we highly recommend finding a local computer guru to take a look at your individual configuration.
"| /path/to/program"
This will pipe the entire contents (headers and all) to the program on STDIN. Please be sure to use the full path to the program.
For example, to test the incoming mail server on port 110, type the following in a DOS CMD box or in the Terminal in Mac OS X and Linux:
telnet mail.kattare.com 110to test the outgoing mail server on port 25, type the following in a DOS CMD box or in the Terminal in Mac OS X and Linux:
telnet mail.kattare.com 25
After entering either telnet line, mail.kattare.com should greet you as such:
+OK POP3 Ready scribe-02 0001ece6If you get a response, great! If not, you have a firewall or something similar blocking your access to us.
Continuing on, you plug in your username as such:
USER yourusernameThe server responds:
+OK USER yourusername set, mateThen you plug in your password:
PASS yourpasswordTo which the server should reply:
+OK You are so inIf you don't get the OK response, you have a password issue and should either reset your password or contact your IT guru (or Kattare Support) and request assistance.
Windows Vista and Windows 7 do not include Telnet default. The reason for this is that telnet does not include any security features. In an attempt to increase security in the new versions of Windows, Microsoft made the decision to disable Telnet by default.
To enable Telnet in Windows Vista or Windows 7:
Be sure that when you check "Save sent mail" that you select a folder from the dropdown below.
This Apple Support document explains the steps needed to setup and use aliased email addresses:
http://support.apple.com/kb/TA23485
Setting up an IMAP account with Microsoft Outlook
Summary:
Using IMAP email is especially useful if you wish to keep all of your mail organization on the mail server and have it accessible by a multitude of devices instead of on one primary device as POP3 does. In this way all of your email organization will be identical weather you are viewing it with your IMAP mail client on your computer, on your mobile device or through the Kattare Webmail interface.
However, using Microsoft Outlook with an IMAP mail account does have some limitations. See the notes at the end of this article to review the two most common ones and some work-around tips.
Here is a quick summary of the important settings to use:
Account Type: IMAP
Email Address: username@kattare.com (your full email address)
Incoming Mail Server: mail.kattare.com
Incoming Mail User Name: (your POP3 username as displayed in the Email Management here.)
Incoming Mail Password: (your POP3 password from the same page.)
Outgoing Mail Server: mail.kattare.com, USE AUTHENTICATION
Outgoing Mail User Name: (your POP3 username as displayed in the Email Management here.)
Outgoing Mail Password: (your POP3 password from the same page.)
Outgoing Mail Port: 25 (or 2525)
Incoming Mail Port: 993
And here are the step by step instructions. Please note if you are not running Outlook 2003, your screens may be slightly different those pictured below.
--- Initial Account Setup ---
Go to the Tools menu and select Email Accounts….
Select Add a new e-mail account and click Next.
Select IMAP and click Next.
In the Internet E-mail Settings (IMAP) window, enter Your Name and your E-mail Address (note: these are the name and e-mail address that will be displayed in the "From:" field when the recipient opens the e-mail). Enter mail.kattare.com for the Incoming mail server (IMAP) and the Outgoing mail server (SMTP) fields. Enter your POP3 User Name and Password as you have been told by your local Systems Administrator, IT Guru, or the Kattare Members Section Email Management Page. Be sure that the Remember password box is checked and the Log on using Secure Password Authentication (SPA) is not checked. When done, click on the More Settings… button.
In the Internet E-mail settings window that pops up, select the Outgoing Server tab. Check the box titled My outgoing server (SMTP) requires authentication and Use same settings as my incoming mail server.
Some ISPs will block access to the standard outgoing mail port 25 if the connection is going to a mail server other than their own. To work around this, Kattare has configured an alternate outgoing mail server port on port 2525. If you find you have trouble sending mail through Kattare's outgoing mail server, you may try changing the Outgoing server (SMTP) to 2525 in the Advanced tab.
Click the OK button followed by the Next button then finally the Finish button.
--- Setting the IMAP Folder Subscriptions ---
At this point, you will only be 'subscribed' you to your Inbox and a few standard IMAP folders. If you have other folders that you want to manage with IMAP you can do so by continuing the setup with the following instructions.
From the Tools menu select IMAP folders…
Click on the Query button. This will display all the folders in your home directory. Your IMAP folders should be stored in the mail directory. Select the folder you want to subscribe to then click on Subscribe.
You can keep going through the list and subscribing to as many folders as you want. When finished, click OK.
--- Limitations ---
As stated at the beginning of this article, using Microsoft Outlook with an IMAP mail account does have some limitations. Most importantly, Outlook will not allow you to have a "unified" Inbox with your Personal Folders. To see your IMAP Inbox, you will need to browse to it.
You can diminish this inconvenience by adding the Inbox to the Favorite Folders section or by setting Outlook to open in the Kattare Inbox folder. Simply drag the Kattare Inbox folder to the Favorites section to add it there. To start Outlook in the Kattare Inbox, select the Options item in the Tools menu. Select the Other tab and click on the Advanced Options… button. Use the Browse button to select the folder you wish to be in when Outlook starts. In this case, we are starting in the Kattare Inbox
Another issue will arise when you delete a message from the IMAP account. After deletion a line will appear through the message. At this point the email has not actually been deleted and remains on the mail server. To permanently delete these messages from both Outlook AND the mail server, select Purge Deleted Messages from the Edit menu.
Microsoft also has a Knowledge Base article explaining how to change the default Sent items folder to the IMAP Folder on the server. This can be helpful when you want to be able to read your sent items from any device that is an IMAP client.
Setting up an IMAP account with Apple iPhone
Summary:
Using IMAP email is especially useful if you wish to keep all of your mail organization on the mail server and have it accessible by a multitude of devices instead of on one primary device as POP3 does. In this way all of your email organization will be identical weather you are viewing it with your IMAP mail client on your computer, on your mobile device or through the Kattare Webmail interface.
If you have not setup Apple Mail or Outlook to retrieve you email via IMAP, you may want to do so now.
If you are not running iOS 4, your screens may be slightly different. Here is a quick summary of the important settings to use:
Account Type: IMAP
Email Address: username@kattare.com (your full email address)
Incoming Mail Server: mail.kattare.com
Incoming Mail User Name: (your POP3 username as displayed in the Email Management here.)
Incoming Mail Password: (your POP3 password from the same page.)
Outgoing Mail Server: mail.kattare.com, check USE AUTHENTICATION
Outgoing Mail User Name: (your POP3 username as displayed in the Email Management here.)
Outgoing Mail Password: (your POP3 password from the same page.)
And here are the step by step instructions:
Tap Settings on the Home screen, followed by Mail, Contacts, Calendars
Select Add Account and then choose Other on the following screen.
On the first screen you will enter some basic New Account information. Enter your name, POP3 email address, password and any description of the server you like in the Description field then tap Next.
On the next screen, under the Incoming Mail Server section, enter mail.kattare.com as the Host Name and your POP3 User Name and Password as you have been told by your local Systems Administrator, IT Guru, or the Kattare Members Section Email Management Page.
In the Outgoing Mail Server section, enter mail.kattare.com in the Host Name field, then fill in your User Name and Password exactly like you did in the Incoming Mail Server section. When finished, tap Next.
Despite having completed the assistant, there are still a couple of settings that will need to be changed to ensure trouble-free operation. To get started, tap your newly created account in the Settings for Mail, Contacts and Calendars.Tap on the Advanced button near the bottom of the account settings screen.
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All the way at the bottom in the Incoming Settings, enter "~/mail" in the IMAP Path Prefix box. Double-check that Server Port: is set to 993 and Authentication: is set to Password.
Last, we need to set the default folders for the Drafts Mailbox, Sent Mailbox and the Deleted Mailbox. Tap the "Drafts Mailbox" button then select Drafts in the On the Server section. This will tell your iPhone to use the existing Drafts folder on the Kattare server for storing mail you have saved as a draft rather than creating a new folder.
Tap the "Sent Mailbox" button then select sent-mail in the On the Server section. This will tell your iPhone to use the existing sent-mail folder on the Kattare server for storing mail you have sent rather than creating a new folder.
Tap the "Deleted Mailbox" button then select Trash in the On the Server section. This will tell your iPhone to use the existing Trash folder on the Kattare server for storing mail you have deleted rather than creating a new folder.
Press the Home button when done and your Kattare IMAP account should be active.
Happy Emailing!
Setting up an IMAP account with Apple Mail on OS X 10.5 Leopard
Summary:
Using IMAP email is especially useful if you wish to keep all of your mail organization on the mail server and have it accessible by a multitude of devices instead of on one primary device as POP3 does. In this way all of your email organization will be identical weather you are viewing it with your IMAP mail client on your computer, on your mobile device or through the Kattare Webmail interface.
If you are not running OS X 10.5 Leopard, your screens may be slightly different. Here is a quick summary of the important settings to use:
Account Type: IMAP
Email Address: username@kattare.com (your full email address)
Incoming Mail Server: mail.kattare.com
Incoming Mail User Name: (your POP3 username as displayed in the Email Management here.)
Incoming Mail Password: (your POP3 password from the same page.)
Incoming Mail Security: Use SSL, authentication; PASSWORD
Outgoing Mail Server: mail.kattare.com, check USE AUTHENTICATION
Outgoing Mail User Name: (your POP3 username as displayed in the Email Management here.)
Outgoing Mail Password: (your POP3 password from the same page.)
Account Information; Outgoing Mail Server Settings: Server Port 2525
Advanced; Incoming Mail Port: 993
And here are the step by step instructions:
The first time you start up Mail.app it will automatically jump into the New Account assistant. If this is not the first time you have run Mail.app, you can get to the assistant by clicking File, then Add Account....
In the Add Account pane, enter your name, email address and password then click Continue.
In the Incoming Mail Server pane, select an Account Type of IMAP and any description of the server you like in the Description field. Enter mail.kattare.com as the Incoming Mail Server and your POP3 User Name and Password as you have been told by your local Systems Administrator, IT Guru, or the Kattare Members Section Email Management Page.
In the Incoming Mail Security pane, check the Use Secure Sockets Layer checkbox and select Password as the Authentication type.
In the Outgoing Mail Server pane, enter any description of the server you like in the Description field, mail.kattare.com in the Outgoing Mail Server field, then check the Use Authentication checkbox and fill in your User Name and Password exactly like you did in the Incoming Mail Server pane.
In the Outgoing Mail Security pane, check the Use Secure Sockets Layer checkbox and select the Password Authentication type.
In the Account Summary pane you can review your settings. Make sure everything looks right before clicking Create.
Despite having completed the assistant, there are still a couple of settings that will need to be changed to ensure trouble-free operation. To get started click the Mail menu followed by Preferences as shown below.
In the Preferences pane, click on the Accounts icon near the top left. Select the new Kattare account you just set up and click on the Account Information tab. Once you are on the Account Information tab, click the Outgoing Mail Server (SMTP) dropdown box and select Edit Server List...
In the server settings, select Use custom port: and enter 2525 in the box next to it. Everything else should already be setup. Click the OK button when you are finished.
Click on the Advanced tab on the Accounts pane. Be sure that all three of the checkboxes are checked near the top. Enter "~/mail" in the IMAP Path Prefix box. Double-check that Port: is set to 993 and Authentication: is set to Password.
Once that is all done and everything checks out, go ahead and close the Preferences window. It will prompt you to save your changes (which you definitely want to do).
You should now see your newly created account in the left column of Apple Mail. Select the "sent-mail" folder then select Use This Mailbox For ... Sent from the Mailbox menu. This will tell Apple Mail to use the existing sent-items folder on the Kattare server for storing mail you send from Apple Mail instead of creating a new folder.
Select the "spam" folder then select Use This Mailbox For ... Junk from the Mailbox menu. This will tell Apple mail to use the existing spam folder on the Kattare server for storing mail it considers Junk instead of creating a new folder.
Select the "Trash" folder then select Use This Mailbox For ... Trash from the Mailbox menu. This will tell Apple mail to use the existing trash folder on the Kattare server for storing mail you throw away instead of creating a new folder.
You may also have a Drafts folder on the Kattare server that you may select Use This Mailbox For ...
Last, synchronize the Kattare mail server with Apple mail by selecting Synchronize ... from the Mailbox menu. This should only need to be done once as it will automatically synchronize in the future.
Happy Emailing!
Setting up an IMAP account with Microsoft Entourage 2008 on OS X 10.5 Leopard
Summary:
If you're not running OS X 10.5 Leopard and Microsoft Office for Mac 2008, your screens may be slightly different. Here is a quick summary of the important settings to use:
Account Type: IMAP
Email Address: username@kattare.com (your full email address)
Incoming Mail Server: mail.kattare.com
Incoming Mail User Name: (your POP3 username as displayed in the Email Management here.)
Incoming Mail Password: (your POP3 password from the same page.)
Outgoing Mail Server: mail.kattare.com
Outgoing Mail User Name: (your POP3 username as displayed in the Email Management here.)
Outgoing Mail Password: (your POP3 password from the same page.)
Accounts; Account Settings; Receiving Mail: This IMAP service requires a secure connection (SSL) port: 995
Accounts; Account Settings; Sending Mail; Outgoing Mail Server Settings: SMTP server requires a secure connection
Accounts; Options; Root folder: ~/mail
And here are the step by step instructions:
The first time you start up Entourage it will automatically jump into the New Account assistant. If this is not the first time you have run Entourage, you can get to the assistant by clicking File, then Account Settings... then clicking the New button.
In the Account Setup Assistant, enter you Kattare POP3 email address then click the right arrow to advance to the next step.
The Automatic Configuration will fail. This is normal. Simply click the right arrow to advance to the next step.
In this step we can manually enter in the settings for Entourage. Enter Your name as you want it to appear on your emails, and your POP3 Account ID (user name) and Password as you have been told by your local Systems Administrator, IT Guru, or the Kattare Members Section Email Management Page, Select an Incoming mail server type of IMAP and and enter mail.kattare.com as the both the Incoming mail server and Outgoing mail server. Click the right arrow to advance to the next step.
Click the Verify My Settings button to have Entourage check your Kattare user name and login information. After a successful connection, click the right arrow to advance to the next step.
Next you may enter any description of the Kattare IMAP mail account you like in the Account name field. Click the Finish button.
Despite having completed the setup assistant, there are still a couple of settings that will need to be changed to ensure trouble-free operation. To get started click the Entourage menu followed by Account Settings... then double-click the new Kattare POP account you just set up.
Click on the Click here for advanced receiving options button. Check the box that says This IMAP service requires a secure connection (SSL). Leave the other two options unchecked and close the pop-up box.
Click on the Click here for advanced sending options button. Check the box that says SMTP server requires secure connection (SSL) and SMTP server requires authentication. Select Use same settings as receiving mail server. Close the pop-up box.
Click on the Options tab. Enter ~/mail in the Root folder: box. When done, click the "OK" button.
Entourage should now automatically setup your default IMAP mail folders. To double check them, double-click on the Kattare IMAP account in the account list and select the Advanced tab. The Special folders should look like the ones below. If they do not, use the drop down boxes to select the proper folder on the Kattare server.
Once that is all done and everything checks out, go ahead and Click the OK button to close the Edit Account window.
Happy Emailing!
Setting up an IMAP account with Microsoft Outlook 2011 on OS X 10.7 Lion
Summary:
If you're not running OS X 10.7 Lion, your screens may be slightly different. Here is a quick summary of the important settings to use:
Email Address: username@kattare.com (your full email address)
User Name: (your POP3 username as displayed in the Email Management here.)
Account Type: POP
Incoming Mail Server: mail.kattare.com
Incoming Mail Security: Use SSL to connect
Outgoing Mail Server: mail.kattare.com
Outgoing Mail Server Port: check Override default port, enter port number 2525
Outgoing Mail Security: Use SSL to connect
<More Options>; Authentication: User Name and Password
<Advanced>; Server: Check Send multiple commands to server simultaneously, Use IMAP IDLE, Stay connected to Inbox only, Connect when Outlook start, IMAP Root Folder: ~/mail
<Advanced>; Folders: Choose sent-mail, drafts, spam, trash.
And here are the step by step instructions:
The first time you start up Outlook it will automatically jump into the New Account assistant. If this is not the first time you have run Outlook, you can setup the new account by selecting Preferences from the Outlook menu.
In the Outlook Preferences pane, select Accounts.
In the Accounts pane, select E-mail Account (if you do not have the Add Account dialog showing, click the "+" sign in the lower left and select "E-mail …").
In the sheet that drops down, enter your E-mail address and Password. Continue on to enter your User Name as you have been told by your local Systems Administrator, IT Guru, or the Kattare Members Section Email Management Page and an account Type of IMAP. Enter mail.kattare.com as both the Incoming server and the Outgoing server. Check the boxes marked Use SSL to connect. On the Outgoing server, check the box marked Override default port as well.
Enter port number 2525 after the Outgoing server name. Click the Add Account button.
In the Accounts pane once again, click the button marked More Options… .
Choose User Name and Password from the Authentication drop down then enter your POP3 User Name and password as you have been told by your local Systems Administrator, IT Guru, or the Kattare Members Section Email Management Page.
Click OK.
In the Accounts pane once again, click the button marked Advanced… .
On the Server tab, check the boxes next to Send multiple commands to server simultaneously, Use IMAP IDLE, Stay connected to Inbox only and Connect when Outlook start. Set your IMAP Root Folder to "~/mail".
On the Folders tab, click the drop-down box next to Store sent messages in this folder. Select Choose….
This will bring up a new window showing all of your mail folders configured on the Kattare mail server. Select "sent-mail" and click the Choose button. This tells Outlook to store copies of any mail that you send on the Kattare server. Setting all of your IMAP clients to use the same mail folders on the server will ensure that you always have access to a copy of sent mail regardless of which device it was sent from.
Continue to map the other folders for Drafts, Junk and Trash to their counterparts on the Kattare server.
The default Kattare mail folders used by the Kattare webmail client are "sent-mail", "drafts", "spam" and "trash". Click "OK to save the settings and return to the "Accounts" pane.
Closing the Accounts pane will bring you back to your main Outlook 2011 window and your mail account will now be active.
Happy Emailing!
Setting up an IMAP account with Mozilla Thunderbird on Microsoft Windows XP
Summary:
Using IMAP email is especially useful if you wish to keep all of your mail organization on the mail server and have it accessible by a multitude of devices instead of on one primary device as POP3 does. In this way all of your email organization will be identical weather you are viewing it with your IMAP mail client on your computer, on your mobile device or through the Kattare Webmail interface.
If you are not running Windows XP, your screens may be slightly different but setup should be the same. Here is a quick summary of the important settings to use:
Account Type: IMAP
Email Address: username@kattare.com (your full email address)
Incoming Mail Server: mail.kattare.com
Incoming Mail User Name: (your POP3 username as displayed in the Email Management here.)
Incoming Mail Password: (your POP3 password from the same page.)
Outgoing Mail Server: mail.kattare.com, check USE AUTHENTICATION
Outgoing Mail User Name: (your POP3 username as displayed in the Email Management here.)
Outgoing Mail Password: (your POP3 password from the same page.)
Account Settings; Outgoing Server (SMTP): Server Port 25 -or- 2525 (See NOTE at the end of the FAQ)
And here are the step by step instructions:
The first time you start up Thunderbird, it will automatically jump into the Account Wizard. If this is not the first time you have run Thunderbird, you can get to the wizard by clicking Tools, then Account Settings... and the Add Account button at the bottom left..
In the New Account Setup pane, select "Email account" then click Next.
In the Identity pane, enter your name and email address then click Next.
In the Server Information pane, select an incoming server type of IMAP and enter mail.kattare.com as the both the Incoming Server and Outgoing Server. Click Next.
In the User Names pane, enter your POP3 User Name as you have been told by your local Systems Administrator, IT Guru, or the Kattare Members Section Email Management Page. Click Next.
In the Account Name pane, enter any description of the email account you like in the Account Name field then click Next.
In the Congratulations! pane you can review your settings. Make sure everything looks right before clicking Finish.
Despite having completed the wizard, there are still a couple of settings that will need to be changed to ensure trouble-free operation. To get started, enter your Password in the Mail Server Password Required window that pops up. Be sure to check Use Password Manager to remember this password to avoid having to enter your password every time.
Open the Tools menu and select Account Settings.
In the Account Settings window, select Server Settings and click the Advanced button.
Enter ~/mail in the IMAP server directory: field and uncheck Show only subscribed folders Click OK to close the Advanced window.
NOTE: At this point, you may have to restart Thunderbird to refresh the mail folders.
In the Account Settings window, select Copies & Folders. Under When sending messages, automatically:, select Place a copy in: then click Other and browse to the sent-items folder on the Kattare IMAP account. Do the same for the Drafts folder below.
In the Account Settings window, select Junk Settings. Click Move new junk messages to: then click Other and browse to the spam folder on the Kattare IMAP server.
Click the OK button in the Account Settings window to save the changes and close the window.
You should now see your newly created account in the left column of Thunderbird.
Happy Emailing!
NOTE: Some ISPs will block the outgoing mail port 25 if it is not connecting to their own server. In this case, Kattare has a work-around port to use so that you may continue to send mail through Kattare's mail server. Select the Tools menu again and open Account Settings.... In the Account Settings window, select Outgoing Server (SMTP). Click on the Kattare mail server and push Edit. In the SMTP Server window, enter 2525 into the Port: field then click OK. Click the OK button in the Account Settings window to save the changes.
Setting up an POP3 account with Apple iPhone
Summary:
If you are not running iOS 4, your screens may be slightly different. Here is a quick summary of the important settings to use:
Account Type: POP3
Email Address: username@kattare.com (your full email address)
Incoming Mail Server: mail.kattare.com
Incoming Mail User Name: (your POP3 username as displayed in the Email Management here.)
Incoming Mail Password: (your POP3 password from the same page.)
Outgoing Mail Server: mail.kattare.com, check USE AUTHENTICATION
Outgoing Mail User Name: (your POP3 username as displayed in the Email Management here.)
Outgoing Mail Password: (your POP3 password from the same page.)
And here are the step by step instructions:
Tap Settings on the Home screen, followed by Mail, Contacts, Calendars
Select Add Account and then choose Other on the following screen.
On the first screen you will enter some basic New Account information. Enter your name, POP3 email address, password and any description of the server you like in the Description field then tap Next
On the next screen, be sure that the account type POP is selected at the top. Under the Incoming Mail Server section, enter mail.kattare.com as the Host Name and your POP3 User Name and Password as you have been told by your local Systems Administrator, IT Guru, or the Kattare Members Section Email Management Page.
In the Outgoing Mail Server section, enter mail.kattare.com in the Host Name field, then fill in your User Name and Password exactly like you did in the Incoming Mail Server section. When finished, tap Next.
Despite having completed the assistant, there are still a couple of settings that will need to be changed to ensure trouble-free operation. To get started, tap your newly created account in the Settings for Mail, Contacts and Calendars.Tap on the Advanced button near the bottom of the account settings screen.
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Tap Delete from server and select Seven days. This will ensure that you do not fill your email disk quota on the Kattare mail server but also allow you enough time to copy the messages from the mail server to another PC or mobile device.
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Press the Home button when done and your Kattare POP3 account should be active.
Happy Emailing!
Setting up a POP3 account on OS X 10.4 (Tiger)
Summary:
If you're not running OS X Tiger, your screens may be slightly different. Here is a quick summary of the important settings to use:
Account Type: POP
Email Address: username@kattare.com (your full email address)
Incoming Mail Server: mail.kattare.com
Incoming Mail User Name: (your POP3 username as displayed in the Email
Management here.)
Incoming Mail Password: (your POP3 password from the same page.)
Incoming Mail Security: Use SSL, authentication; PASSWORD
Outgoing Mail Server: mail.kattare.com, check USE AUTHENTICATION
Outgoing Mail User Name: (your POP3 username as displayed in the Email
Management here.)
Outgoing Mail Password: (your POP3 password from the same page.)
Account Information; Outgoing Mail Server Settings: Server Port 2525
Advanced; Incoming Mail Port: 995
Advanced; check REMOVE COPY FROM SERVER AFTER RETRIEVAL, select RIGHT
AWAY
And here are the step by step instructions:
The first time you start up Mail.app it will automatically jump into the New Account wizard. If this is not the first time you have run Mail.app, you can get to the wizard by clicking FILE, then ADD ACCOUNT.
This is roughly what it should look like. Just click CONTINUE.
On the General Information page, you want to select an Account Type of POP, plug in anything you want for the Account Description. Then plug in your Full Name and your Email Address and click CONTINUE.
On the Incoming Mail Server page plug in mail.kattare.com as the Incoming Mail Server. Then plug in your POP3 User Name and Password as you have been told by your local Systems Administrator, IT Guru, or the Kattare Members Section Email Management Page.
On the Incoming Mail Security page, check the Use Secure Sockets Layer checkbox and select Password as the Authentication type.
On the Outgoing Mail Server page, plug in mail.kattare.com as the Outgoing Mail Server, then check the Use Authentication checkbox and fill in your User Name and Password exactly like you did on the Incoming Mail Server page.
On the Outgoing Mail Security page you will want to check the Use Secure Sockets Layer checkbox and select the Password Authentication type.
On the Account Summary page you can review your settings. Make sure everything looks right before clicking Continue.
If all went as planned, you will reach this Conclusion page. Click Done and continue to the Advanced Preferences instructions below.
Despite having completed the wizard, there are still a couple of settings that will need to be changed to ensure trouble-free operation. To get started click Mail, followed by Preferences as shown below.
On the Preferences page you will want to click on the Accounts icon near the top left. Then you will want to select your new Kattare account and click on the Account Information tab. Once you are on the Account Information tab, click the Server Settings... button below the Outgoing Mail Server dropdown.
On the Server Settings box you will want to change the Server port to 2525. Everything else should already be setup. Click OK when you are finished.
Back on the Accounts page click on the Mailbox Behaviors tab. We recommend the settings shown. Really these are all up to you.
Click on the Advanced tab on the Accounts page. You will want to make sure that all of the three checkboxes are checked near the top and on the drop down you will want to make certain that Right Away is selected. Then you will want to double-check that the Port is set to 995 and the Authentication type is set to Password.
Once that is all done and everything checks out, go ahead and close the Preferences window. It will prompt you to save your changes, which you definitely want to do.
Happy Emailing!
Setting up a POP3 account with Apple Mail on OS X 10.5 Leopard
Summary:
If you're not running OS X 10.5 Leopard, your screens may be slightly different. Here is a quick summary of the important settings to use:
Account Type: POP
Email Address: username@kattare.com (your full email address)
Incoming Mail Server: mail.kattare.com
Incoming Mail User Name: (your POP3 username as displayed in the Email Management here.)
Incoming Mail Password: (your POP3 password from the same page.)
Incoming Mail Security: Use SSL, authentication; PASSWORD
Outgoing Mail Server: mail.kattare.com, check USE AUTHENTICATION
Outgoing Mail User Name: (your POP3 username as displayed in the Email Management here.)
Outgoing Mail Password: (your POP3 password from the same page.)
Account Information; Outgoing Mail Server Settings: Server Port 2525
Advanced; Incoming Mail Port: 995
Advanced; check REMOVE COPY FROM SERVER AFTER RETRIEVAL, select RIGHT AWAY
And here are the step by step instructions:
The first time you start up Mail.app it will automatically jump into the New Account assistant. If this is not the first time you have run Mail.app, you can get to the assistant by clicking File, then Add Account....
In the Add Account pane, enter your name, POP3 email address and password then click Continue.
In the Incoming Mail Server pane, select an Account Type of POP and any description of the server you like in the Description field. Enter mail.kattare.com as the Incoming Mail Server and your POP3 User Name and Password as you have been told by your local Systems Administrator, IT Guru, or the Kattare Members Section Email Management Page.
In the Incoming Mail Security pane, check the Use Secure Sockets Layer checkbox and select Password as the Authentication type.
In the Outgoing Mail Server pane, enter any description of the server you like in the Description field, mail.kattare.com in the Outgoing Mail Server field, then check the Use Authentication checkbox and fill in your User Name and Password exactly like you did in the Incoming Mail Server pane.
In the Outgoing Mail Security pane, check the Use Secure Sockets Layer checkbox and select the Password Authentication type.
In the Account Summary pane you can review your settings. Make sure everything looks right before clicking Create.
Despite having completed the setup assistant, there are still a couple of settings that will need to be changed to ensure trouble-free operation. To get started click the Mail menu followed by Preferences as shown below.
In the Preferences pane, click on the Accounts icon near the top left. Select the new Kattare account you just set up and click on the Account Information tab. Once you are on the Account Information tab, click the Outgoing Mail Server (SMTP) dropdown box and select Edit Server List...
In the server settings, select Use custom port: and enter 2525 in the box next to it. Everything else should already be setup. Click the OK button when you are finished.
Click on the Advanced tab on the Accounts pane. Be sure that all three of the checkboxes are checked near the top and make certain that Right Away is selected in the drop down. Double-check that Port: is set to 995 and Authentication: is set to Password.
Once that is all done and everything checks out, go ahead and close the Preferences window. It will prompt you to save your changes (which you definitely want to do).
Happy Emailing!
Setting up a POP3 account with Microsoft Entourage 2008 on OS X 10.5 Leopard
Summary:
If you're not running OS X 10.5 Leopard and Microsoft Office for Mac 2008, your screens may be slightly different. Here is a quick summary of the important settings to use:
Account Type: POP
Email Address: username@kattare.com (your full email address)
Incoming Mail Server: mail.kattare.com
Incoming Mail User Name: (your POP3 username as displayed in the Email Management here.)
Incoming Mail Password: (your POP3 password from the same page.)
Outgoing Mail Server: mail.kattare.com
Outgoing Mail User Name: (your POP3 username as displayed in the Email Management here.)
Outgoing Mail Password: (your POP3 password from the same page.)
Accounts; Account Settings; Receiving Mail: This POP service requires a secure connection (SSL) port: 995
Accounts; Account Settings; Sending Mail; Outgoing Mail Server Settings: SMTP server requires a secure connection
And here are the step by step instructions:
The first time you start up Entourage it will automatically jump into the New Account assistant. If this is not the first time you have run Entourage, you can get to the assistant by clicking File, then Account Settings... then clicking the New button.
In the Account Setup Assistant, enter you Kattare POP3 email address then click the right arrow to advance to the next step.
The Automatic Configuration will fail. This is normal. Simply click the right arrow to advance to the next step.
In this step we can manually enter in the settings for Entourage. Enter Your name as you want it to appear on your emails, and your POP3 Account ID (user name) and Password as you have been told by your local Systems Administrator, IT Guru, or the Kattare Members Section Email Management Page, Select an Incoming mail server type of POP and and enter mail.kattare.com as the both the Incoming mail server and Outgoing mail server. Click the right arrow to advance to the next step.
Click the Verify My Settings button to have Entourage check your Kattare user name and login information. After a successful connection, click the right arrow to advance to the next step.
Next you may enter any description of the Kattare POP mail account you like in the Account name field. Click the Finish button.
Despite having completed the setup assistant, there are still a couple of settings that will need to be changed to ensure trouble-free operation. To get started click the Entourage menu followed by Account Settings... then double-click the new Kattare POP account you just set up.
Click on the Click here for advanced receiving options button. Check the box that says This POP service requires a secure connection (SSL). Leave the other two options unchecked and close the pop-up box.
Click on the Click here for advanced sending options button. Check the box that says SMTP server requires secure connection (SSL) and SMTP server requires authentication. Select Use same settings as receiving mail server. Close the pop-up box.
Once that is all done and everything checks out, go ahead and Click the OK button to close the Edit Account window.
Happy Emailing!
Setting up a POP3 account with Microsoft Outlook 2003
Summary:
Here is a quick summary of the important settings to use:
Account Type: POP3
Email Address: username@kattare.com (your full email address)
Incoming Mail Server: mail.kattare.com
Incoming Mail User Name: (your POP3 username as displayed in the Email Management here.)
Incoming Mail Password: (your POP3 password from the same page.)
Outgoing Mail Server: mail.kattare.com, USE AUTHENTICATION
Outgoing Mail User Name: (your POP3 username as displayed in the Email Management here.)
Outgoing Mail Password: (your POP3 password from the same page.)
Outgoing Mail Port: 25 (or 2525)
Incoming Mail Port: 110
And here are the step by step instructions. Please note if you are not running Outlook 2003, your screens may be slightly different those pictured below.
--- Initial Account Setup ---
Go to the Tools menu and select Email Accounts.
Select Add a new e-mail account and click Next.
Select POP3 and click Next.
In the Internet E-mail Settings (POP3) window, enter Your Name and your E-mail Address (note: these are the name and e-mail address that will be displayed in the "From:" field when the recipient opens the e-mail). Enter mail.kattare.com for the Incoming mail server (POP3) and the Outgoing mail server (SMTP) fields. Enter your POP3 User Name and Password as you have been told by your local Systems Administrator, IT Guru, or the Kattare Members Section Email Management Page. Be sure that the Remember password box is checked and the Log on using Secure Password Authentication (SPA) is not checked. When done, click on the More Settings… button.
In the Internet E-mail settings window that pops up, select the Outgoing Server tab. Check the box titled My outgoing server (SMTP) requires authentication and Use same settings as my incoming mail server.
Select the Advanced tab. Check the box titled Leave a copy of messages on the server and the box titled Remove from server after [ ] days then enter an appropriate number of days to keep the messages on the server. This will ensure that you do not fill your email disk quota on the Kattare mail server but also allow you enough time to copy the messages from the mail server to another PC or mobile device.
Some ISPs will block access to the standard outgoing mail port 25 if the connection is going to a mail server other than their own. To work around this, Kattare has configured an alternate outgoing mail server port on port 2525. If you find you have trouble sending mail through Kattare's outgoing mail server, you may try changing the Outgoing server (SMTP) to 2525 in the Advanced tab.
Click the OK button followed by the Next button then finally the Finish button.
Setting up a POP3 account with Microsoft Outlook 2010
Summary:
Here is a quick summary of the important settings to use:
Account Type: POP3
Email Address: username@kattare.com (your full email address)
Incoming Mail Server: mail.kattare.com
Incoming Mail User Name: (your POP3 username as displayed in the Email Management here.)
Incoming Mail Password: (your POP3 password from the same page.)
Outgoing Mail Server: mail.kattare.com, USE AUTHENTICATION
Outgoing Mail User Name: (your POP3 username as displayed in the Email Management here.)
Outgoing Mail Password: (your POP3 password from the same page.)
Outgoing Mail Port: 25 (or 2525)
Incoming Mail Port: 110
And here are the step by step instructions. Please note if you are not running Windows 7, your screens may be slightly different than those pictured below.
If this is your first time running Microsoft Outlook 2010, the Outlook 2010 Setup wizard will start:
If it is not your first time running Microsoft Outlook 2010, select the File tab and press the Add Account button in the Info section:
The account setup wizard will begin at the Auto Account Setup window seen in the second picture below.
If this is your first time running Microsoft Outlook 2010, the E-mail Accounts window will appear. Select "Yes" you would like to configure an E-mail account and click on the Next button.
In the Auto Account Setup window, select "Manually configure server settings or additional server types" and click on the Next button. This will by-pass the mail server auto-detection process.
In the Choose Service window, select "Internet E-Mail" and click on the Next button.
In the Internet E-mail Settings window, enter Your Name and E-mail address in the User Information section (note: these are the name and e-mail address that will be displayed in the "From:" field when the recipient opens the e-mail).
In the Server Information section enter "POP3" for the Account Type and "mail.kattare.com" for the Incoming and Outgoing mail servers.
In the Logon Information section, enter your Kattare POP3 User Name and Password (supplied to you by your local Systems Administrator, IT Guru, or the Kattare Members Section Email Management Page) in the User Name and Password fields.
Be sure that the Remember password box is checked and that Require logon using Secure Password Authentication (SPA) is not checked.
When done, click on the More Settings button.
In the Internet E-mail Settings window, select the Outgoing Server tab. Select "My outgoing server (SMTP) requires authentication and Use same settings as as my incoming mail server.
Now select the Advanced tab. Here you can change the number of days the server will keep a copy of an email after you have downloaded it. We recommend to "Leave a copy of messages on server" and to "Remove from server after [5] days".
Outlook 2010 will now test the server connections. If both tests succeed, click the Close button.
If the Send test e-mail message fails it may be because your ISP blocks access to the standard outgoing mail port 25 when the connection is going to a mail server other than their own. To work around this, Kattare has configured an alternate outgoing mail server port on port 2525. If you find you have trouble sending mail through Kattare's outgoing mail server on port 25, you may try reopening the More Settings window and changing the Outgoing mail (SMTP) port to "2525" in the Advanced tab.
After clicking the Finish button, the account setup is complete.
Setting up a POP3 account with Microsoft Outlook 2011 on OS X 10.7 Lion
Summary:
If you're not running OS X 10.7 Lion, your screens may be slightly different. Here is a quick summary of the important settings to use:
Email Address: username@kattare.com (your full email address)
User Name: (your POP3 username as displayed in the Email Management here.)
Account Type: POP
Incoming Mail Server: mail.kattare.com
Incoming Mail Security: Use SSL to connect
Outgoing Mail Server: mail.kattare.com
Outgoing Mail Server Port: check Override default port, enter port number 2525
Outgoing Mail Security: Use SSL to connect
<More Options>; Authentication: User Name and Password
<Advanced>; Server: Leave a copy of each message on server, Delete copies from the server after
And here are the step by step instructions:
The first time you start up Outlook it will automatically jump into the New Account assistant. If this is not the first time you have run Outlook, you can setup the new account by selecting Preferences from the Outlook menu.
In the Outlook Preferences pane, select Accounts.
In the Accounts pane, select E-mail Account (if you do not have the Add Account dialog showing, click the "+" sign in the lower left and select "E-mail …").
In the sheet that drops down, enter your E-mail address and Password. Continue on to enter your POP3 User Name as you have been told by your local Systems Administrator, IT Guru, or the Kattare Members Section Email Management Page and an account Type of POP. Enter mail.kattare.com as both the Incoming server and the Outgoing server. Check the boxes marked Use SSL to connect. On the Outgoing server, check the box marked Override default port as well.
Enter port number 2525 after the Outgoing server name. Click the Add Account button.
In the Accounts pane once again, click the button marked More Options… .
Choose User Name and Password from the Authentication drop down then enter your POP3 User Name and password as you have been told by your local Systems Administrator, IT Guru, or the Kattare Members Section Email Management Page.
Click OK.
In the Accounts pane once again, click the button marked Advanced… .
Check the box marked "Leave a copy of each message on server" and select an appropriate amount of time to leave them there. Click OK.
Closing the Accounts pane will bring you back to your main Outlook 2011 window and your mail account will now be active.
Happy Emailing!
Setting up a POP3 account with Microsoft Outlook Express 6
Summary:
Here is a quick summary of the important settings to use:
Account Type: POP3
Email Address: username@kattare.com (your full email address)
Incoming Mail Server: mail.kattare.com
Incoming Mail User Name: (your POP3 username as displayed in the Email Management here.)
Incoming Mail Password: (your POP3 password from the same page.)
Outgoing Mail Server: mail.kattare.com, USE AUTHENTICATION
Outgoing Mail User Name: (your POP3 username as displayed in the Email Management here.)
Outgoing Mail Password: (your POP3 password from the same page.)
Outgoing Mail Port: 25 (or 2525)
Incoming Mail Port: 110
And here are the step by step instructions. Please note if you are not running Outlook Express 6, your screens may be slightly different those pictured below.
--- Initial Account Setup ---
Go to the Tools menu and select Accounts… then click the Add > button and select Mail....
In the Internet Connection Wizard window, enter your name into the Display Name text box (note: this is the name that will be displayed in the "From:" field when the recipient opens the e-mail) and click Next.
Enter your E-mail address into the text box (note: this is the e-mail address that will be displayed in the "From:" field when the recipient opens the e-mail) and click Next.
In the E-mail Server Names window, enter mail.kattare.com for both the Incoming mail (POP3, IMAP or HTTP) server and Outgoing mail (SMTP) server fields. When done, click on the Next button.
In the Internet Mail Logon window, enter your POP3 Account Name and Password as you have been told by your local Systems Administrator, IT Guru, or the Kattare Members Section Email Management Page. Be sure that the Remember password box is checked and the Log on using Secure Password Authentication (SPA) is not checked. When done, click on the Next button.
Click the Finish button to complete the Wizard.
In the Internet Accounts window, select the new mail.kattare.com account and click the Properties button.
In the mail.kattare.com Properties window that pops up, select the Servers tab. Check the box titled My server requires authentication, then hit the Settings button and select Use same settings as my incoming mail server in the window that pops up. Click OK to close the Outgoing Mail Server settings window.
Select the Advanced tab. Check the box titled Leave a copy of messages on the server and the box titled Remove from server after [ ] days then enter an appropriate number of days to keep the messages on the server. This will ensure that you do not fill your email disk quota on the Kattare mail server but also allow you enough time to copy the messages from the mail server to another PC or mobile device.
Some ISPs will block access to the standard outgoing mail port 25 if the connection is going to a mail server other than their own. To work around this, Kattare has configured an alternate outgoing mail server port on port 2525. If you find you have trouble sending mail through Kattare's outgoing mail server, you may try changing the Outgoing server (SMTP) to 2525 in the Advanced tab.
Click the OK button followed by the Close button. Outlook Express should now be configured to send and receive e-mail with the Kattare mail servers
Setting up a POP3 account with Microsoft Windows Live Mail
Summary:
Here is a quick summary of the important settings to use:
Account Type: POP3
Email Address: username@kattare.com (your full email address)
Incoming Mail Server: mail.kattare.com
Incoming Mail User Name: (your POP3 username as displayed in the Email Management here.)
Incoming Mail Password: (your POP3 password from the same page.)
Outgoing Mail Server: mail.kattare.com, USE AUTHENTICATION
Outgoing Mail User Name: (your POP3 username as displayed in the Email Management here.)
Outgoing Mail Password: (your POP3 password from the same page.)
Outgoing Mail Port: 25 (or 2525)
Incoming Mail Port: 110
And here are the step by step instructions. Please note if you are not running Windows 7, your screens may be slightly different those pictured below.
--- Initial Account Setup ---
Select "Add e-mail account" from the left hand side panel. The account setup wizard will begin.
In the Add an E-mail Account window, enter your E-mail address, Password and Display Name (note: these are the name and e-mail address that will be displayed in the "From:" field when the recipient opens the e-mail). Be sure that the Remember password box is checked. When done, click on the Next button.
In the next window's Incoming Server Information, select POP3 for the incoming server type. Enter "mail.kattare.com" for the incoming server name. Check the box titled This server requires a secure connection (SSL) and select Logon using: "Clear text authentication". Be sure that the Login ID shown is your Kattare POP3 User Name supplied to you by your local Systems Administrator, IT Guru, or the Kattare Members Section Email Management Page. If it is not, enter that username in the box.
In the Outgoing Server Information, enter "mail.kattare.com" for the outgoing server name and enter port "2525". Check the box titled This server requires a secure connection (SSL) and My outgoing server requires authentication. Click the Next button.
Clicking the Finish button will complete the account setup.
--- HELP! I Can't Send Mail! ---
Some ISPs will block access to the standard outgoing mail port 25 if the connection is going to a mail server other than their own. To work around this, Kattare has configured an alternate outgoing mail server port on port 2525. If you find you have trouble sending mail through Kattare's outgoing mail server, you may try changing the Outgoing server (SMTP) to 2525. To do this, right-click the account name in the left side panel and select Properties. Select the Advanced tab. Here you can change the Outgoing mail (SMTP) server port number to 2525.
--- Don't Let Your Kattare Mail's Disk Quota Fill! ---
Has this happened to you before? You get a quota warning message from Kattare but do not have any mail in your inbox. This is because POP3 email actually copies a message from the server to Windows Live Mail. What it does with that original copy of the message left on the Kattare mail server is controlled by these settings in the Advanced Properties tab:
Be sure to set them as you see fit. We recommend to "Leave a copy of messages on server" and to "Remove from server after [5] day(s)".
Setting up an POP3 account with Mozilla Thunderbird on Microsoft Windows 7
Summary:
If you are not running Windows 7, your screens may be slightly different but setup should be the same. Here is a quick summary of the important settings to use:
Account Type: POP3
Email Address: username@kattare.com (your full email address)
Incoming Mail Server: mail.kattare.com
Incoming Mail User Name: (your POP3 username as displayed in the Email Management here.)
Incoming Mail Password: (your POP3 password from the same page.)
Outgoing Mail Server: mail.kattare.com, check USE AUTHENTICATION
Outgoing Mail User Name: (your POP3 username as displayed in the Email Management here.)
Outgoing Mail Password: (your POP3 password from the same page.)
Account Settings; Outgoing Server (SMTP): Server Port 25 -or- 2525 (See NOTE at the end of the FAQ)
And here are the step by step instructions:
The first time you start up Thunderbird, it will automatically jump into the Account Wizard. If this is not the first time you have run Thunderbird, you can get to the wizard by clicking Tools, then Account Settings... and the Add Account button at the bottom left.
In the New Account Setup pane, select "Email account" then click Next.
In the Identity pane, enter your name and email address (note: these are the name and e-mail address that will be displayed in the "From:" field when the recipient opens the e-mail) then click Next.
In the Server Information pane, select an incoming server type of POP and enter mail.kattare.com as the both the Incoming Server and Outgoing Server. Click Next.
In the User Names pane, enter your POP3 User Name as you have been told by your local Systems Administrator, IT Guru, or the Kattare Members Section Email Management Page. Click Next.
In the Account Name pane, enter any description of the email account you like in the Account Name field then click Next.
In the Congratulations! pane you can review your settings. Make sure everything looks right before clicking Finish.
Despite having completed the wizard, there are still a couple of settings that will need to be changed to ensure trouble-free operation. To get started, enter your Password in the Mail Server Password Required window that pops up. Be sure to check Use Password Manager to remember this password to avoid having to enter your password every time.
Open the Tools menu and select Account Settings.
In the Account Settings window, select Server Settings. Near the bottom, check the boxes for Leave messages on server and For at most [ ] days. Enter an appropriate number of days to keep the messages on the server. This will ensure that you do not fill your email disk quota on the Kattare mail server but also allow you enough time to copy the messages from the mail server to another PC or mobile device.
NOTE: Some ISPs will block the outgoing mail port 25 if it is not connecting to their own server. In this case, Kattare has a work-around port to use so that you may continue to send mail through Kattare's mail server. In the Account Settings window, select Outgoing Server (SMTP). Click on the Kattare mail server and push Edit. In the SMTP Server window, enter 2525 into the Port: field then click OK. Click the OK button in the Account Settings window to save the changes.
You should now see your newly created account in the left column of Thunderbird.
Happy Emailing!
A lot of people used to log into prince to check their Kattare mail accounts. This was easy for us to maintain as long as prince was able to see all of the file servers. We can no longer support that, because we have file servers at two geographically seperate locations now. The answer is straight-forward; setup PINE for IMAP.
Step 1 - Entering Setup
Log into your ssh account on your webserver. Start 'pine'. It will by default take you to the Main Menu, if it doesn't, Hit 'M' to return to the main menu. From there hit 'S' to enter Setup.
Step 2 - Set up your Inbox
We now need to set up your inbox. Hit 'C' for Config, and scroll down to "inbox-path". Press 'Enter', and you will be prompted for "Name of Inbox server". Enter the following, replacing "abc123" with your Kattare username.
{mail.kattare.com/SSL/user=abc123/NoValidate-Cert}INBOX
Hit 'E' for Exit Setup, and 'Y' to commit changes.
Step 3 - Set up IMAP folders Top of page
Now, we need to set up access to your IMAP folders (other than your Inbox). By now, you will be back at the main menu. Hit 'S' to enter Setup, and then 'L' for Collection Lists. (This may not be displayed on the first page of Setup options if you have a small terminal, you can use Page Up or Page Down to scroll.)
Press 'Enter' and you will modify your "Mail" collection list. For "Server", enter the following, replacing "abc123" with your Kattare username.
mail.kattare.com/SSL/user=abc123/NoValidate-Cert
For "Path", enter the path to your IMAP folder tree. This should be:
Press 'Ctrl-X' to save. You may be prompted to enter your IMAP server password at this point; after which, hit 'Y' to "Exit and save changes", and then 'E' to "Exit Setup".
Step 4 - all done!
Pine is now properly configured for IMAP use. It should work roughly the way it did before.
I keep getting Quota Warnings but my Email appears empty.
Usually, this is caused by a forgotten configuration on the POP3 mail client. Check your client application to be sure that you are removing messages from the server either immediately after downloading, a specified number of days after downloading or when deleted from the local trash.
You should feel free to change the settings to best suit your needs. For example, if you receive mail on a PC and your mobile phone, you may wish to leave messages on the server for a few days to allow both devices to copy the email from the server before it is deleted. Or you may only receive email on one computer and want to have the email deleted from the server when you empty the trash on that computer.
In Microsoft Outlook you will find these settings in Tools menu under Email Accounts-->View or change existing e-mail accounts-->(Kattare account) Change-->More Settings-->Advanced:
In Microsoft Outlook Express and Windows Live Mail for Windows7, you will find them in the Tools menu under Accounts-->(Kattare account) Properties-->Advanced:
In Mozilla Thunderbird for Windows or Mac OS X the options appear in the Tools menu under Account Settings...-->(Kattare Account)(Server Settings):
Windows:
Mac OS X:
:
In Apple Mail, you will find them in the Mail menu under Preferences-->Accounts-->(Kattare Account) Mailbox Behaviors:
In Microsoft Entourage for Mac Office 2008, they are in the Tools menu in Accounts. Double click on your Kattare Account then select the Options tab:
Entourage 2008 for Mac OS X is downloading all my mail again!
Summary:
When logging in to check your Kattare POP3 mail account, Entourage starts downloading previously downloaded messages again.
This commonly happens when Entourage has a corrupted mail database file. Microsoft provides a tool called the Microsoft Database Utility that can verify and rebuild this database.
To use this tool, simply launch it from your /Applications/Microsoft Office 2008/Office folder.
As always, it is highly recommended that a backup be completed before rebuilding any database files.
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.kattare.com', Server: 'mail.kattare.com' Protocol: SMTP, Port: 2525, Secure(SSL): Yes, Error Number: 0x800CCC0F
Microsoft's error neglects to mention that Outlook Express just can't both change the port number AND use SSL on outgoing connections.
Either change the port back to port 25, or if your ISP blocks outgoing traffic on port 25, then you'll have to turn off SSL.
Refer to the following Microsoft document for steps to take to correct the problem:
http://support.microsoft.com/kb/956531
Spammers love setting custom dates on emails because they know abnormally old or abnormally new dates often garner attention.
Now, if you view the message headers and your message actually is over 30 days old, keep the message and send us an email with details so we can take a look. ;-)
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